The logistics industry is transforming to meet the challenges of our world. At Kalmar, we are at the cutting edge of this transformation. With our global reach, we are driving sustainable material handling, creating value for our shareholders, and helping our customers improve their safety, sustainability, and productivity. Together, we’re making every move count.
Kalmar focuses on investing in sustainable innovations in the area of decarbonised and electric equipment, and equipment with driver assistance and autonomous functions, enabled by data, digital and AI capabilities to maximise uptime and increase productivity, which has a potential for lower total cost of ownership.
Kalmar is close to customers around the world, which Kalmar sees as a clear competitive advantage especially for the services business. Kalmar sees a significant potential to grow services sales, due to its large installed base, global network of service technicians and unique industry experience.
Three spearheads to drive services growth:
Driving growth and profitability by increased capture rate of spare parts orders for Kalmar installed base.
Service contracts are developed to increase the share of recurring business in revenue. Predictive maintenance services and supporting features are developed to optimise equipment uptime and productivity.
Capturing lifecycle value through partnering with customers with intelligent service offering, especially as due to the electrification of the industry when maintenance requires more special competences.
The services business also offers resilience due to the recurring nature of the orders, and helps Kalmar stay close and provide support to its customers throughout the equipment lifecycle. In addition, the fleet of more than 13,000 connected equipment globally provides Kalmar information about equipment status and usage, which enables Kalmar to offer even better value-add solutions for its customers.
Kalmar aims to improve profitability and cash flow generation to fund further investments into R&D and organic growth, inorganic growth and distributing profits to shareholders. The improved profitability is planned to originate from commercial and operational excellence actions as well as portfolio optimisation to ensure company performance in a changing market environment.
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